GUEST: Hello.
OWNER: Good day, Madam. How may I help you?
GUEST: Would you be able to get me two tickets to a music concert in the area tonight?
OWNER: I will certainly do my best. What kind of music concert would you like to attend?
GUEST: Classical or rap.
OWNER: Allright. I can get you tickets to the symphony tonight, if you don't mind sitting on the balcony level. Unfortunately, it's too a bit too late to get tickets for tonight's Lil Jon show. It's completely sold out.
GUEST: Lil Jon is in town? You're kidding. Are you sure you can't get me a pass? I'll pay extra.
OWNER: Well, hmm. Occasionally, concert tickets are held for the hospitality industry - in case there is interest from VIP's. If you would like I can speak to my contact at the venue, and see if we can find you two held tickets - although they would be quite expensive.
GUEST: That would be wonderful. If not, I guess I'll take the symphony balcony tickets. Would you mind finding out for me tonight's symphony program as well?
OWNER: Certainly. I will call your room within the next hour with some answers. What is your room number?
GUEST: I'm in 803.
OWNER: Thank you, Madam. I do hope that we can assist you.
GUEST : OK ! thank you .
